A little about Hearns Hobbies Melbourne

As our first customer service success team member, you will work with within the Operations team to provide the very best customer service experience across all channels. You will be working within the team to manage customer enquiries and ensure smooth delivery operations.

You must have:

• Breathtaking face to face, phone & email communication skills
• An ability to multitask like a task conquering octopus
  
• An active problem solver
  
• Excellent Microsoft excel spread sheet skills
  
• Ability to work relatively unsupervised
• Calm under pressure
  
• A passion for doing good in the world & working in a busy start-up environment
  
• An ability to work in a small team that moves quickly, is always learning & can turn crazy ideas into an executable strategy
• A super high level of attention to detail

Bonus point if you have:

• Call centre experience
• Sales experience
• Marketing degree / exposure
• E-commerce experience
• Experience with freight / warehousing

Benefits:

• A chance to grow with a rapidly expanding environment
• A role that is as adaptable as you are
• An autonomous work environment where there is never a regular "days work"
• A positive culture and a bunch of lovely people

Location of Work:
Based in the Head office in Melbourne CBD, occasional work may be required at the second location in Narre Warren.

IMPORTANT NOTE:
Irrelevant responses to the questions below will void you application.
295 Flinders St, Melbourne VIC 3000, Australia